Return & Exchange Policy
Return & Exchange Policy
At The Times Watches, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.
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Returns: You may return any unused watch within 7 days of delivery for a full refund or exchange. The item must be in original packaging and condition.
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Exchanges: If you received a defective or wrong item, we’ll gladly exchange it free of charge within 7 days of receiving your order.
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Conditions: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Refunds will be processed within 5-7 working days after inspection.
To initiate a return or exchange, please contact us at thetimeswatches@gmail.com with your order details.